Billing: You asked, we listened!

We’re excited to share that we’ve upgraded our payment system to make it more secure and convenient for you. At Your Smile, we’re always looking for ways to simplify your experience — including how you manage your account.

You asked, we listened!

Billing statements will now include both a QR code and a direct link to the “Make a Payment” page on our website. This page is available 24/7, requires no account login, and can be forwarded or saved for future use. Unlike one-time “direct payment links,” this website link will never expire.

Here’s what’s new:

-Paperless billing: Unless you request otherwise, billing statements will no longer be printed and mailed. Instead, a PDF statement will be emailed to the address we have on file.

Here’s what stays the same:

-SikkaPay stays in place: iPosPays by SikkaPay will continue to handle in-office, website, and direct payment links.
-Direct payment links available: Quick links can still be requested by text or email. These links expire after 72 hours, so please check for emails from no-reply@sikkasoftware.com or texts from 831-231-4343.
-Transaction fees: A flat 3% surcharge applies to credit card payments both in-office and online. There is no additional fee for debit cards, HSA, or FSA cards.

We hope these updates make managing your account simpler and more flexible. If you have any questions, please don’t hesitate to call — we’re happy to help.